Customer Center

How to Shop

You'll find everything you need to know to about shopping in our marketplace - from finding what you're looking for, to asking a question, to purchasing online or by phone.
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Contact Us

Our goal is to provide you with the best service possible. Click here if you have any questions or problems regarding shopping online, if you'd like more information about becoming a Point & Shop merchant or partner, or if you are interested in advertising on the Point & Shop Network.

FAQs

Find answers to the most commonly asked questions about shopping on the Point & Shop marketplace.

Check Order Status

You can click here to find out the status of any order you have made through the stores in The Pointshop Mall. You will need the order number that was on your confirmation email and the shipping zip code.

Security

We understand that security is a critical issue to our shoppers. Find out more about our secure shopping environment and safe shopping guarantee

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